Payment Method

Shinytwinkle Jewelry

At Shinytwinkle, we aim to provide a seamless and secure shopping experience for every customer. This policy outlines our accepted payment methods, how payments are processed, and the conditions under which refunds may apply.

1. Accepted Payment Methods

We accept all major payment methods, including:

• Visa

• Mastercard

• PayPal

All payments must be made in full before we can begin processing or shipping your order.

2. Payment Processing

Upon placing your order:

• A standard authorization check will be performed to ensure sufficient funds are available.

• Your card will only be charged once authorization is approved.

• This charge acts as a deposit and confirms your order for production.

For made-to-order and personalized jewelry, production begins only after successful payment processing.

To complete your purchase securely, please select “Proceed to Checkout” or “PayPal Checkout”. You will be redirected to a secure payment gateway. All payments are processed via PayPal, and your credit card statement will show the transaction as PayPal.

Note: We do not store or process your credit card details on our website. Your payment information is encrypted and handled securely through trusted third-party processors.

3. Refunds and Returns

Due to the handcrafted and often personalized nature of our products, refund eligibility may vary. However, we are committed to ensuring your satisfaction.

• Refunds, when applicable, will be issued to the original payment method (credit/debit card or PayPal).

• For non-custom items, returns may be accepted within a specific timeframe.

• Custom or engraved pieces may not be eligible for return or refund unless defective or incorrect.

If you have any concerns about your order or would like to request a refund or exchange, please contact our support team at [email protected] with your order number and a description of the issue.

4. Need Assistance?

Our customer care team is always here to help. Whether you have questions about payment, processing, or your order status, don’t hesitate to reach out.

📧 Email: [email protected]
🌐 Website: www.shinytwinkle.com